Shipment Processing Time

At Kaantam, we understand the excitement of receiving your order promptly. Our dedicated team works diligently to process and dispatch your orders within 3 to 5 working days from the date of purchase. Please note that this processing time may vary during peak seasons, but we always strive to get your items to you as quickly as possible.

Shipping Rates & Delivery Estimates

We offer transparent and competitive shipping rates based on the weight and destination of your order. During checkout, you can select your preferred shipping method, and our system will provide accurate delivery estimates. Keep in mind that delivery times may vary due to factors such as customs processing and local postal services.

Shipment to P.O. Boxes or APO/FPO Addresses

Kaantam proudly serves customers nationwide, including those with P.O. Boxes or APO/FPO addresses. We ensure that your orders reach you wherever you are, providing the same quality service regardless of location.

Shipment Confirmation & Order Tracking

Once your order has been dispatched, you will receive a shipment confirmation email containing a tracking number. This tracking number allows you to monitor the progress of your delivery in real-time. Rest assured, you'll always be in the loop about the status of your Kaantam order.

Damages

In the rare event that your order arrives damaged, be sure to get in touch with our customer service team immediately. We value your satisfaction and will work swiftly to resolve any issues. Please provide clear photos of the damaged items and packaging to address the matter efficiently.

Cancellation Policy

Change your mind? No worries! If you wish to cancel your order, please contact us within 2 hours of placing it. Once the processing has begun, we may be unable to cancel the order. However, we are committed to finding a solution that suits your needs.