Privacy Policy
The terms "We", "Us", "Our", "Company" refer to Kaantam.com and the terms "You", "Your" refer to our customers and website users.
This Privacy Policy explains how Kaantam collects, uses, and protects your personal information when you use our website and services. By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
When you interact with Kaantam, we may collect:
- Name, email address, phone number, billing and shipping address
- Payment details (credit/debit card, UPI, wallet, etc.)
- Account details (username, password, if you create an account)
- Preferences such as interests and order history
- Limited technical details (IP address, cookies, device/browser info)
We do not collect sensitive personal data such as medical history, biometric details, or sexual orientation.
How We Use Your Information
We may use the information you provide to:
- Process and deliver your orders
- Provide customer support and respond to queries
- Improve our products, services, and website experience
- Send order updates, promotions, and relevant offers (only if you opt in)
- Comply with legal obligations and prevent fraud
Cookies & Tracking
Kaantam uses cookies to enhance your browsing experience and understand site usage. Cookies help us:
- Remember your preferences
- Analyze website performance
- Offer a personalized shopping experience
You may disable cookies in your browser settings, but some features of the site may not function properly.
Sharing of Information
We do not sell or rent your personal information. We may share it only in the following cases:
- With trusted partners (payment gateways, courier/shipping providers) to fulfill your order
- When required by law, court, or government authorities
- With Kaantam’s internal teams to improve customer experience
All partners are required to maintain confidentiality and security of your data.
Information Security
We take strict measures to safeguard your data:
- Secure servers and firewalls
- Limited employee access
- Encrypted payment processing
While we strive to protect your information, no method of transmission over the internet is completely secure. You share information with us at your own risk.
Links to Other Websites
Our website may contain links to third-party websites. Kaantam is not responsible for the privacy practices of such websites. Please review their privacy policies before sharing personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Grievance Redressal
If you have any concerns, complaints, or questions about this Privacy Policy, please contact our Grievance Officer:
Name: Grievance Officer, Kaantam
Email: care@kaantam.com